Privacy policy

The data controller responsible for processing data is:

i+R Gruppe GmbH
Johann-Schertler-Strasse 1
A-6923 Lauterach, Austria
+43 5574 6888
Email: Contact us now

We only collect and use personal data from our users insofar as this is necessary for the provision of a functional website as well as for delivering our content and services. The collection and use of our users’ personal data is only carried out with the consent of the user. An exception applies in those cases where obtaining prior consent is not possible for factual reasons and data processing is permitted by legal regulations.

1. Legal basis for the processing of personal data

If we obtain your consent for the processing of personal data, art. 6 (1)a serves as the legal basis.

When processing data that is necessary for the performance of a contract with you, art. 6 (1)b serves as the legal basis. This also applies to processing operations that are necessary for the implementation of pre-contractual measures.

If processing the data is necessary for the fulfilment of a legal obligation to which we are subject, art. 6 (1)c serves as the legal basis.

If processing is necessary to protect a legitimate interest of our company or a third party and your interests and fundamental rights do not outweigh the first-mentioned interest, art. 6 (1)f serves as the legal basis.

2. Data deletion and storage period

Your data will be deleted or blocked as soon as the purpose of storage no longer applies. In addition, we may store data if this has been provided for by European or national regulations, laws or other provisions to which we are subject. The data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a necessity for the continued storage of the data for the conclusion or fulfilment of a contract.

For the application process it is necessary that you provide us with your personal data. During registration, we ask you to agree to the i+R Group privacy policy. For further information, please refer to the i+R Group privacy policy.

I have read the i+R Group privacy policy and expressly agree that the personal data provided by me may be processed within the scope of the application procedure in accordance with the i+R privacy policy. I agree that my application data may be passed on to the relevant internal departments or subsidiaries of i+R Group as part of the application process if necessary. Furthermore, I acknowledge that my application data will be deleted after 18 months at the latest. You can revoke this consent at any time by sending us a message here. Please note that if you revoke your consent, your application cannot be processed further. For further questions regarding data protection, please contact the data protection officer using this form. Furthermore, you hereby confirm that the information below is correct and complete. Incorrect information can lead to the contract being terminated.

1. Description and scope of data processing

Every time our website is accessed, our system automatically collects data and information from the computer system of the accessing computer.

The following data is collected:

• Information about the browser type and version used
• The user’s operating system
• The user’s IP address
• Date and time of visit
• Websites from which the user's system accesses our website
• Websites that are accessed by the user's system via our website

1. Description and scope of data processing

Our website uses cookies. Cookies are text files that are stored by the web browser on the user's computer system. When a user accesses a website, a cookie may be stored on the user's system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified next time the website is accessed.

We use cookies on our website that enable the user's surfing behaviour to be analysed. The following data may be transmitted:

• Search terms entered
• Page viewing frequency
• Use of website functions

The user data collected in this way are pseudonymised. Therefore, it is no longer possible to assign the data to the user who accessed the website. The data is not stored together with other personal data of the users. When accessing our website, an information banner informs users about our use of cookies for analysis purposes and refers to this data protection declaration. It also displays a note on how the storage of cookies can be prevented in the browser settings. The following cookies are used and are related to Google Universal Analytics:

• _gat (for a period of 24 hours)
• _gid (for a period of 24 hours)
• _ga (for a period of 2 years)

The following cookies are used and are related to Facebook:

• _fr (for a period of 3 months)

The following cookies are used and are related to Google Remarketing:

• IDE Doubleclick (for a period of 1 year)
• DSID Doubleclick (for a period of 2 weeks)

The following cookies are used and are related to the webshop:

• Woocommerce_cart_hash
• Woocommerce_items_in_cart
• Wp_woocommerce_items_sessions (for a period of 48 hours)

The following cookies are used and are related to the cookie message:

• cookiesAccepted (for a period of 10 years)

The following cookies are used and are related to popups:

• seenPopup (for a period of 10 years)

2. Legal basis for data processing

The legal basis for processing your data using technically necessary cookies is art. 6 (1)f. If you have given your consent, the legal basis for cookies for analysis purposes is art. 6 (1)a.

3. Purpose of data processing

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be provided without using cookies. For these functions to work, the browser must be recognised even after switching to another page.

We require cookies for the following applications and services:

• Applying language settings
• Remembering search terms

The user data collected through technically necessary cookies is not used to create user profiles.

Analytics cookies (not technically necessary) are used to improve the quality of our website and its content. Analytics cookies tell us how the website is used and enable us to constantly optimise our site.

These purposes also constitute a legitimate interest for processing your data in accordance with art. 6 (1)f.

4. Duration of storage, possibility of objection and removal

Cookies are stored on the user's computer and transmitted to our site by the user. Therefore, you as a user also have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. There are several ways of managing cookies. The Help button on the toolbars of most browsers shows you how to stop accepting cookies, how to be notified when a new cookie is set and how to block cookies. If you block cookies, you may not be able to register, log in or use the services fully.

1. Scope of processing

We use various tools on our website to analyse the surfing behaviour of our users. The software sets a cookie on the user's computer (for information on cookies, see above). When individual pages of our website are accessed, the following data is stored:

(1) Two bytes of the IP address from the user’s system

(2) The accessed website

(3) The website from which the user arrived at the accessed web page (referrer)

(4) The subpages that are accessed from the accessed website

(5) Duration of visit to the website

(6) The frequency with which the website is accessed

Google Universal Analytics

We use various web analytics services, including Google Analytics from Google Inc, 1600 Amphitheatre Pkwy, Mountain View, CA 94043, USA. These analytics services use cookies, which are text files stored on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. These analytics services will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. The IP address transmitted by the user's browser as part of Google Analytics will not be merged with other Google data.

You may refuse the use of cookies by selecting the appropriate settings in your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link (tools.google.com/dlpage/gaoptout?hl=en).

You can find more information on terms of use and data protection here and by following this link.

We would like to point out that the code "anonymizeIp" has been added to Google Analytics on this website in order to ensure anonymised collection of IP addresses (IP masking). Google Remarketing We use

Google Remarketing

technology, a service provided by Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043, USA. This feature allows us to target you as a website visitor with advertising by serving personalised, interest-based ads when you visit other websites in the Google or DoubleClick display network. Google uses cookies, which are stored on your computer, to evaluate your website usage, demographic characteristics and interests. Google uses cookies that are stored on your computer to analyse your website usage, which is the prerequisite for the use of interest-based advertisements. The information generated by the cookie is transmitted to a Google server, stored there and can be evaluated by us in the context of statistics and used to produce interest-based advertisements. Google may transfer this information to third parties where it is required to do so by law, or where third parties process the information on Google's behalf.

You can object to the collection and storage of data at any time with effect from that point onwards. You can disable Google's use of cookies by visiting www.google.com/policies/technologies/ads/ and deactivating Google advertising. Alternatively, you can deactivate the use of cookies by third-party providers by visiting the Deactivation page of the Network Advertising Initiative . Further information on Google's privacy policy can be found here.

Facebook Custom Audience

We use Facebook Custom Audience technology, a service provided by Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA. The data collected through the integration of cookies, web beacons or similar third-party technologies allows us to measure and design our advertising activities on Facebook more effectively and, for example, to display posts or advertisements only to visitors to our website. We use only cookies, web beacons and similar proven and widely used third party technologies to collect this data. We do not share or upload lists of personal data to Facebook. The data collected in this process is transmitted to Facebook entirely in encrypted form. We are not able to view any personal data of individual users.

For further information, please refer to the Facebook privacy policy. If you do not wish for any data to be collected by Custom Audience, you can deactivate Custom Audience here.

The use of these web analytics services serves to continuously improve our functions and services. Only anonymous data is used for analysis and reporting purposes. We do not combine this data with other personal data.

Hotjar

We use the Hotjar tool produced by Hotjar Limited (Level 2, St Julian's Business Centre, 3, Elia Zammit Street, St Julian's STJ 1000, Malta) on our website to statistically analyse visitor data. Hotjar is a service that analyses your behaviour and feedback as a user of our website through a combination of analytics and feedback tools. We receive reports and visuals from Hotjar that show us where and how you move around our site. Personal data is automatically anonymised and never reaches Hotjar's servers. This means that you are not personally identified as a website user but we can still learn a lot about your user behaviour. As mentioned in the section above, Hotjar helps us analyse the behaviour of our site visitors. These tools offered by Hotjar include heatmaps, conversion funnels, visitor recording, incoming feedback, feedback polls and surveys (you can find out more about them here). In doing so, Hotjar helps us to provide you with a better user experience and services. On the one hand, it provides a good analysis of online behaviour, and on the other hand, it gives us good feedback on the quality of our website. As you browse our website, Hotjar automatically collects information about your user behaviour. To collect this information, we have installed our own tracking code on our website. The following data may be collected via your computer or browser:

• IP address of your computer (collected and stored in an anonymous format)
• Screen size
• Browser info (which browser, which version etc.)
• Your location (country only)
• Your preferred language setting
• Visited web pages (sub-pages)
• Date and time of access to one of our sub-pages (web pages)

For more information, please see Hotjar's privacy policy here. You can object to Hotjar storing a user profile and information about your visit to our website and to Hotjar setting tracking cookies on other websites by clicking this opt-out link: https://www.hotjar.com/legal/compliance/opt-out

2. Legal basis for the processing of personal data

The legal basis for processing users' personal data is art. 6 (1)f.

3. Purpose of data processing

Processing users' personal data enables us to analyse the surfing behaviour of our users. By evaluating the data obtained, we are able to compile information on the use of the individual components of our website. This helps us to constantly improve our website and its user-friendliness. These purposes also constitute our legitimate interest in processing the data in accordance with art. 6 (1)f. The anonymisation of the IP address sufficiently takes into account the interest of users in the protection of their personal data.

4. Storage duration

The data will be deleted as soon as it is no longer required for our recording purposes.

5. Possibility of objection and removal

Cookies are stored on the user's computer and transmitted to our site by the user. Therefore, you as a user also have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, you may no longer be able to use all the functions of the website to their full extent.

1. Description and scope of data processing

On our website you have the possibility to switch to our online shop ir.workwear.at. We collect, store and process your data for the general processing of your purchase, including any subsequent warranties, for technical administration, our own marketing purposes and to prevent crime and fraud or to identify security threats. Furthermore, we use your data in particular to carry out the following actions:

• To provide and improve our service and support;
• To contact you if requested;
• To analyse data;
• For internal audits;
• To develop new products;
• To identify usage trends
• To prevent and detect security threats, fraud and other malicious activities;
• To comply with our legal obligations and enforce our agreements.

Your information is collected directly by your input and automatically through the technologies of the online applications.

In connection with data processing for the online shop, data is passed on to third parties as our shop is handled by the provider Fröwis Workwear GmbH, Messestrasse 7, 6850 Dornbirn, Austria. You can object to this disclosure at any time by informing us via the email address info@ir-gruppe.com.

2. Legal basis for data processing

The legal basis for the processing of your data when purchasing from our online shop is art. 6 (1)b.

3. Purpose of data processing

The data is used exclusively for order processing and communication in connection with your order and customer account. For information on the purpose and scope of data collection and the further processing and use of the data by Fröwis Workwear GmbH as well as your rights in this respect and setting options for the protection of your privacy, please refer to the terms of use.

4. Storage duration

The data will be stored by us or Wordpress and the payment provider until the contract has been completely fulfilled and beyond in the case of commercial and tax law retention regulations.

5. Possibility of objection and removal

Data processing can be terminated by the affected user at any time.

If your personal data is processed, you are a data subject as defined by the GDPR and you have the following rights vis-à-vis us as the data controller:

1. Right to information

You can ask us to confirm whether we are processing personal data related to you.

If we are processing your data, you can request information from us about the following:

The purposes and categories of personal data processed including the recipients or categories of recipients to whom your data have been or will be disclosed and the planned storage duration of the data concerning you. If we use profiling technologies, we will have provided you with specific information about the logic involved and the scope and intended effects of such processing for you. Furthermore, we must inform you about your right to complain to the data protection authority. You also have the right to request information on whether your data is transferred to a third country or to an international organisation.

2. Right to rectification

You have a right to rectify and/or complete your data if your processed data is inaccurate or incomplete. Where applicable, we will make the correction without delay.

3. Right to restrict processing

You can request that the processing of your data is restricted under the following conditions: (1) If you contest the accuracy of the data relating to you for a period of time that enables us to verify the accuracy of your data; (2) If the processing is unlawful and you object to the erasure of your data and request instead that the use of your data is restricted; (3) If we no longer need your data for the purposes of processing but you need it to assert, exercise or defend legal claims; or (4) If you have objected to the processing and it is not yet clear whether our legitimate grounds override your reasons.

If processing of your data has been restricted, the data may only be processed (apart from being stored) with your consent or to assert, exercise or defend legal claims or to protect the rights of another natural or legal person.

If a restriction of processing has itself been limited in accordance with the above conditions, we will inform you before the restriction is lifted.

4. Right to erasure

We are obliged to delete your data immediately if one of the following reasons applies: (1) Your data is no longer necessary for the purposes for which it was collected by us; (2) You withdraw your consent and there is no other legal basis for data processing. (3) You object to data processing pursuant to art. 21 (1) and there are no overriding legitimate grounds on our part for data processing or you object to the processing pursuant to art. 21 (2). (4) Your data has been processed unlawfully.

The right to erasure does not exist if processing is necessary (1) For compliance with a legal obligation requiring processing (e.g. vis-à-vis authorities and agencies) or for the performance of a task carried out in the public interest which has been assigned to us; (2) To assert, exercise or defend legal claims.

5. Right to information

If you have asserted the right to rectification, erasure or restriction of processing against us, we are obliged to notify all recipients to whom your data have been disclosed of this rectification or deletion of the data or restriction of processing unless this proves impossible or involves a disproportionate effort.

You have the right to be informed about these recipients.

6. Right to object

You have the right to object at any time, on grounds relating to your particular situation, to the processing of your data being carried out on the basis of art. 6 (1)e or f; this also applies to profiling based on these provisions.

In this case, we will no longer process your data unless we have compelling legitimate grounds for processing that override your interests, rights and freedoms or the processing serves to assert, exercise or defend legal claims.

If your data is processed for the purpose of direct advertising, you have the right to object at any time to the processing of data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is connected with such direct advertising.

If you object to processing for direct marketing purposes, the data concerning you will no longer be processed for these purposes.

7. Right to withdraw consent under data protection law

You have the right to revoke your declaration of consent under data protection law at any time. The withdrawal of consent does not affect the legality of processing carried out on the basis of consent before withdrawal.

8. Right to lodge a complaint with a supervisory authority

Regardless of any other administrative or judicial remedy, you have the right to lodge a complaint with the data protection authority pursuant to Section 24ff DPA 2018 if you believe that the processing of your data violates the GDPR.

The data protection authority shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy.

Lauterach, May 2020